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Guest Service Fee Schedule

Guest Service Fees: The guest service fee is based on the number of bedrooms required to be attended to during your stay and is based on an allotment of time to cover the following items below:

Number of Bedrooms

 Preparation

Inventory

Laundry

Cleaning

Total Guest Fee

 1 Bedroom37.5025.0050.00 87.50 200.00
 2 Bedrooms37.5025.0065.00 97.50 225.00
 3 Bedrooms37.5025.0080.00 107.50 250.00
 4 Bedrooms37.5025.0095.00 117.50 275.00

Arrival & Departure Preparation
Preparing the villa includes blowing off the walkways and deck areas, verification of kitchen and linen inventory, checking the internet connection and testing all televisions to make sure they are all working properly. This fee also includes the caretakers time for arrival and departure inspection. Inspections are necessary to insure that the current guest is not held responsible for damage or missing items caused by a prior tenant

Inventory Verification                                                                                                                                                                                                            Inventory counts include all towels, linens, bedding, accessories, artwork and a full accounting of the kitchen inventory

Laundry Services                                                                                                                                                                                                          Laundry is the most time consuming and costly element of the guest service fee because water must be trucked into the villa. The fee covers the washing and drying of towels and bed linens according to the time allotment below:

  • 1 bedroom (2 guests) =  2 loads ~ 2 hours = $50.00
  • 2 bedrooms (4 guests) = 4 loads ~ 2.6 hours = $65.00
  • 3 bedrooms (6 guests) = 6 loads ~ 3.2 hours = $80.00 
  • 4 bedrooms (8 guests) = 8 loads ~ 3.8 hours = $95.00

Cleaning Services                                                                                                                                                                                                        This fee covers re-making of all beds, vacuuming, washing floors, bathroom toilets, tubs and showers, wiping out the refrigerator, microwave and oven, dusting furniture, light fixture, artwork and blinds.

  • 1 bedroom = 3.5 hours = $87.50
  • 2 bedroom(s) = 3.9 hours = $97.50
  • 3 bedroom(s) = 4.3 hours = $107.50 
  •  4 bedroom(s) = 4.7 hours = $117.50

Caretaker Support 

Caretaker calls and visits: We have a very detailed guest service instruction book. This has been designed to answer any questions and provide detailed instructions for operating everything in the villa. If guests cannot find the answer to your question the fee includes one call to our caretaker to ask general questions. The fee also covers any house calls required by our caretaker for non-functioning appliances or equipment.

Excess Fees
The following items are not included in the Guest Service fee and will be considered to be excess cleaning at $30.00 per hour:

  • Ovens and Ranges left exessively dirty
  • Beach Towels used and not laundered and returned to spa basket
  • Dirty dishes left in the dishwasher or put away dirty in the cabinets dirty 
  • Gas BBQ Grill left excessively dirty 
  •  Window cleaning from dog smears or childs hand prints
  • Trash removal plus dump fees for sorting of trash, usage over allotted number of garbage cans and Christmas trees
  • Excessive Caretaker calls and or visits for anything reported by guest and after multiple visits determintion indicates everthing was in working condition.